Where the work slips
- You're under a sink or on a roof. The call goes to voicemail, and someone with a leak or a dead AC unit calls the next number instead of leaving a message.
- An estimate goes out. Nobody follows up, and three weeks later you hear they hired someone else.
- A homeowner finds you on Google, but your profile has old hours, a handful of old reviews, and no photos of real jobs.
- You finish a job the customer loved and forget to ask for the review.
- The office is your truck. Leads live in your texts, your voicemail and a notebook on the dash.
What changes when PMI runs it
- Calls get answered in your company's name, with the job details taken down: what's wrong, the address, how urgent it is. You get them by text. The line says it's an assistant, never quotes a price, and hands the call to you when you want it to.
- Missed callers get a text back within a minute once the carriers approve your texting, so the conversation starts before they dial someone else.
- Every customer gets a review request after the job, with replies drafted for you, and your Google profile shows your services, your area and your real work.
- Every estimate gets followed up until it books or the customer says no, on your calendar and in one dashboard.
PMI doesn't sell you leads or lock you into a contract. It makes the calls and leads you already get stop slipping.